PROXIA Service Hotlines
We are always there for you!
PROXIA supports its customers with advice and assistance – even after the implementation phase and during ongoing system operation. With our sophisticated service and support concept, we answer your questions and help you analyze problem situations and eliminate them – directly at your site or with the help of remote diagnostics.
At 5 locations near you: Our experts are personally available at several locations worldwide to answer your questions.
You can also reach us by phone.
We use a modern helpdesk system to analyze, process and track your support cases. Fast help directly online, guided by our technical specialists.
In addition, we offer our customers:
- Support in case of technical problems (database server / network) by certified partners
- Assistance with problems with databases by our employees or by partner companies
- The possibility of regular system analysis of your host computer by our support staff
Are you interested? Then we talk to each other!