PROXIA Service Hotlines

We are always there for you!

PROXIA supports its customers with advice and assistance – even after the implementation phase and during ongoing system operation. With our sophisticated service and support concept, we answer your questions and help you analyze problem situations and eliminate them – directly at your site or with the help of remote diagnostics.

PROXIA MES Hotline Germany

PROXIA Hotline Switzerland

PROXIA Hotline Poland


At 5 locations near you: Our experts are personally available at several locations worldwide to answer your questions.


You can also reach us by phone.

TeamViewer Support

We use a modern helpdesk system to analyze, process and track your support cases. Fast help directly online, guided by our technical specialists.

In addition, we offer our customers:

  • Support in case of technical problems (database server / network) by certified partners
  • Assistance with problems with databases by our employees or by partner companies
  • The possibility of regular system analysis of your host computer by our support staff

Are you interested? Then we talk to each other!

Call us!

Do you have questions or would you like advice about MES? Feel free to contact us.

24h contact

Send us your request at any time via the contact form.

Service & Support

You need fast support? Our service hotline is there for you.

News & Updates